1. Discover
- Stakeholder identification
- Value Discovery using a trial system
2. Prepare
- Initiate the project, prepare project plans, schedules, roles assignment
- Onboard the project team
- Project kickoff
- Verify provisioned products
- Answer Business Driven Configuration questionnaire to start the preparation of fit-to-standard workshops
- Prepare the initial system for fit-to-standard workshops
- Initiate Integration and Interface list
- Prepare high level technical architecture plans
- Prepare the Explore phase
3. Explore
- Conduct fit-to-standard workshop
- Confirm to-be business processes with process models
- Identify master data and organizational requirements
- Obtain business sign-off on delta requirements and design documents
- Collect end-user information, analyzing learning needs, and developing a learning deployment strategy
- Establish project management, tracking, and reporting for value delivery
- Sign off all plans and validate exceptions to the Golden Rules
4. Realize
- Implement the solution in the development environment using incremental build in time-boxed iterations
- Conduct overall end-to-end testing of the solution within the QA environment
- Configure, extend and integrate production environment
- Prepare for data migration and data archiving
- Conduct project team and key user training
- Finalize end user training materials and documentation
- Track and report on value delivery
5. Deploy
- Resolve all crucial open issues
- Execute transition and cutover plans including organizational change management plans
- Complete all scheduled end user training
- Identify and document all issues encountered in the transition to the new solution
- Monitor business process results and the production environment
- Track and report on value delivery
6. Run
- Establish governance model
- Monitor system and run the solution
- Benefit realization
- Identify innovation opportunities and continuously learn and improve
- Manage end-to-end delivery of services
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